About

Chantäl Patruno

Chantäl is an executive coach and consultant, facilitator and educator in change and leadership.  For over 25 years she has supported organisations to successfully deliver complex business change and has supported leaders in navigating their own personal transitions and transformations.

As a coach, she supports leaders to lead authentically in our volatile, uncertain, complex and ambiguous times, with the focus frequently on taking stock and then taking personal responsibility and courageous action to thrive with renewed energy, clarity and confidence.

As a change expert, she works shoulder-to-shoulder with leaders and teams to co-design sensible and practical change strategies and successfully implement them.  While benefitting from personal growth themselves, these leaders then contribute positively to the systems they’re in – their organisations, teams, families and communities.

Her work has spanned countries, sectors and industries and includes changes to leadership behaviours, organisational culture, team dynamics, capability uplift, internal change management practices, new and enhanced organisational operating models, products, locations and customer interactions.

Chantäl remains insatiably curious about human behaviour and obsessed with understanding what really makes successful change happen for individuals and teams – in any context.  She is currently extending her studies in Counselling and Psychotherapy.

Selected Skills

• Experience as a Managing Director of a thriving Change Management and Leadership consultancy • An insatiable hunger for positive change • Qualifications and experience in executive coaching, change, transformation and behavioural change • Hands-on expertise with all type of leaders and all types of change contexts • A systems perspective and approach • Credible thought leadership in change and transformation, for organisations and individuals

Qualifications

Post graduate certificate in Change Management, AGSM (Australia) • Diploma in Transpersonal Coaching, Nature Care College (Australia) • Post graduate Certificate in Coaching fundamentals, Coach-U (USA) • Accredited Associate Coach, International Coach Federation (ICF Global) – by Dec 2018 • Degree in Education, Cape Town College of Education, UCT (South Africa) • Prosci Certified Change Manager (Australia)

Registrations & Memberships

Member of the International Coach Federation (ICF) • Member and Thought Leadership Ambassador for the Change Management Institute (CMI)

Instrument Accreditations

Lean Six Sigma Green Belt • Lewis method of deep democracy and co-resolve • Daryl Conner’s Raising Your Game • Fearless Organizational Scan • Otto Scharmer’s Systems Thinking and Theory U

Selected Clients

CBA, Westpac, IAG, United Way, Audrey Page & Associates, Work Happy, Customer Experience Company, Nous, People Measures and the NSW Leadership Academy.