Challenges can often arise at the interface between individual and team. PeopleTalking’s teams work at that interface and help release the leadership capability required to deal with those challenges constructively, particularly in high stakes.

Amy Edmondson, Novartis Professor of Leadership at Harvard Business School, has identified what she terms as ‘Psychological Safety’ as the primary element in building in effective teams. As she explains in her book The Fearless Organization, when a climate is built where conversations which need to be had can take place, and people feel heard, this has a major beneficial impact on team performance, and ultimately on organisational culture.

PeopleTalking offers The Fearless Organization Scan to measure and track the level of Psychological Safety in teams across four dimensions, to pinpoint areas of limitation which can then be explored through dialogue.

Our experience has also shown that using Structural Dynamics methods, is a proven way to help develop a psychologically safe climate. Based on the work of systems psychologist David Kantor, Structural Dynamics offers a methodology that allows us to deconstruct the hidden dynamics of group and team interactions and link them to visible behaviours in the room. This creates an opportunity to notice and change stuck patterns of behaviour and enables the team to release capability and improve effectiveness.

Structural Dynamics is particularly effective in accelerating the development of high performing teams, and in supporting team effectiveness in high stakes contexts.

Our work incorporating Structural Dynamics is often supported by the Kantor suite of behavioural instruments, which provide insight into individual and group behaviours.



PeopleTalking’s wide network of coaches all offer:

  • Senior business experience
  • Qualifications in behavioural change, with Structural Dynamics as a core approach
  • Accreditation in a range of diagnostic instruments
  • A systemic perspective

What do we mean by a systemic perspective? Our coaches understand that every coaching relationship takes place within the context of the broader organisational system.

Conversations and relationships outside the coaching relationship impact what happens within the coaching relationship. Our coaches have the skills to engage with multiple stakeholders; they help their coachees to communicate with stakeholders in their organisations in a way that builds the Psychological Safety needed for open dialogue and feedback.

Our deep knowledge of and experience in Structural Dynamics, supported by Kantor Institute behavioural instruments, offers unique insight into individual and team dynamics. By supporting coachees to self-reflect and practice on-the job the skills required to facilitate productive conversations, we can help build a climate where people are able to speak and feel heard without personal risk.



PeopleTalking’s group coaching is a wonderful intervention to instigate as part of a culture change programme. It is a process through which we create a confidential, safe environment for leaders to share their challenges with each other and to coach each other in tackling those issues.

Some people value the confidential and personal relationship they enjoy with a personal coach. Others appreciate the opportunity to leverage a range of different perspectives from people working in the same environment. As trust builds leaders are able to give each other the kind of candid, open, transparent – and respectful feedback – that doesn’t always happen otherwise.

The effective group coach knows how to create a space in which leaders from different parts of your business can support each other in their individual learnings. Group coaching helps leaders from different parts of the business share their unique perspective, create strong relationships and help build Psychological Safety.